IC 042. US 100 101. G & S: Computer consulting services; installation, maintenance and updating of computer software; technical support services, namely, monitoring network systems, providing back-up computer programs and facilities, troubleshooting in the nature of diagnosing of computer hardware and software problems, and troubleshooting of computer software problems; hosting the websites and online computer databases of others on a computer server for a global computer network; application service provider (ASP) featuring software in the field of enterprise application integration, business-to-business integration, process management, and web services software; Providing online non-downloadable software as a service comprising web services and tools that allow users to deploy, monitor and manage applications in an external network of machines; computer services, namely, providing online non-downloadable software for enabling data caching of electronic data, for use in data and application integration, for use in data transformation for graphical mapping and conversion of electronic data, for use in process management for deploying, monitoring, executing and managing computer programs and computer program instructions, for enabling data connectivity for supporting interoperable machine-to-machine interaction over a computer network, for use in sharing electronic data in presentations by means of a network portal, for enabling web and instant messaging and for mediating communication of disparate computer services and applications for transmitting, mapping, transforming and routing of electronic data between computer networks