IC 035. US 100 101 102. G & S: Management and operation of telephone call centers for others; consulting services in the field of telephone call centers; business administration and business process consultation services; business consultation services. FIRST USE: 20051130. FIRST USE IN COMMERCE: 20051130
IC 042. US 100 101. G & S: Providing temporary use of non-downloadable computer software for use in the field of call center operations and outsourcing business processes, namely, software for database management, for routing telephone calls between callers and call centers, and for tracking and reporting of telephone calls across various customer service agents and call centers; providing temporary use of non-downloadable computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues; providing temporary use of non-downloadable computer software to remotely monitor call centers; providing temporary use of non-downloadable computer software for use in managing and monitoring telephone calls; providing temporary use of non-downloadable computer software for sharing information between businesses and their call centers remotely and in real time; providing temporary use of non-downloadable computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call center resources; providing temporary use of non-downloadable computer software for integrating different applications so that they may work together; hosting of web sites for others; providing temporary use of non-downloadable web site development software and computer software development tools; computer programming services for others; computer consultation services; consulting services in the field of computer software, computer networks, and web sites; creation, provision and maintenance of websites for others. FIRST USE: 20051130. FIRST USE IN COMMERCE: 20051130
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