PEGA CLOUD
Serial Number: 85441893
Reg Number: 4157253
Word Mark: PEGA CLOUD
Goods and Services: IC 042. US 100 101. G & S: Providing on-line non-downloadable software for business process management (BPM) and customer relationship management (CRM); Platform as a service (PAAS) featuring a computer software platform for business process management and customer relationship management; Providing on-line non-downloadable software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; Providing on-line non-downloadable software for managing customer service requests; Providing on-line non-downloadable software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; Providing on-line non-downloadable software for automatically retrieving and analyzing information required to respond to customer inquiries; Providing on-line non-downloadable software for automatically generating communications in response to customer inquiries; Providing on-line non-downloadable software for resolving customer-related issues by reference to appropriate business rules; Providing on-line non-downloadable software for managing telephone call centers; Providing on-line non-downloadable software for integrating customer data and contact information from a variety of different sources; Providing on-line non-downloadable software for business workflow automation; Computer software consultation, namely, consultation in the field of business process management software; computer system configuration and analysis; computer systems integration services; Technical support services, namely, troubleshooting of computer software problems; Information technology consultation. FIRST USE: 20100000. FIRST USE IN COMMERCE: 20100000
Mark Drawing Code: (4) STANDARD CHARACTER MARK
Filing Date: 10/07/2011
Current Basis: 1A
Original Filing Basis: 1A
Disclaimer: NO CLAIM IS MADE TO THE EXCLUSIVE RIGHT TO USE "CLOUD" APART FROM THE MARK AS SHOWN
Type of Mark: SERVICE MARK
Register: PRINCIPAL
Live/Dead Indicator: LIVE
Prior Registrations: 2799071;2905104;3247526
SiteNo: 87743