Serial Number: 76214975

Word Mark: E -DEAL

Goods and Services: (ABANDONED) IC 009. US 021 023 026 036 038. G & S: Computer software suite for customer relationship management and contact management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; computer software for use by businesses to manage interactions with their customers by means of telephone, Internet web sites, electronic mail, personal digital assistance, and in person; computer software for managing customer service requests; computer software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; computer software to automatically retrieving and analyzing information required to respond to customer inquiries; computer software for automatically generating communications in response to customer inquiries; compute software for resolving customer-related issues by reference to appropriate business rules; computer software for establishing business rules; computer software for managing and tracking of sales data and information; computer software for managing telephone call centers; computer software for document assembly; computer software for integrating customer data and contact information from variety of different sources; computer software used for business managers and by computer system administrators; computer software for integration and management of public relations and marketing information; computer software for maintaining financial databases and for generating financial reports; user manuals packages as a unit with the foregoing goods

(ABANDONED) IC 035. US 100 101 102. G & S: Business consulting , namely, customer relationship management services

(ABANDONED) IC 042. US 100 101. G & S: Computer software consultation in the field of customer relationship management software; computer system configuration and analysis; computer software design services; computer programming for others

Mark Drawing Code: (5) WORDS, LETTERS, AND/OR NUMBERS IN STYLIZED FORM

Filing Date: 02/23/2001

Current Basis: 1B;44D

Original Filing Basis: 1B;44D

Owner: (APPLICANT) E-DEAL FIRM FRANCE 86088, rue du Vieux Pont 92000 Nanterre FRANCE

Attorney of Record: B. Parker Livingston, Jr.

Type of Mark: TRADEMARK. SERVICE MARK

Register: PRINCIPAL

Live/Dead Indicator: DEAD

SiteNo: 22673