(CANCELLED) IC 042. US 100 101. G & S: electronic monitoring of the connections to the communications networks of others; electronic monitoring of telecommunications equipment comprising the communications networks of others; monitoring the computer systems of others and providing back-up computer programs and facilities; technical support, namely, providing back-up computer programs and facilities; technical consultation in the field of managing communications networks; help desk services and technical support services, namely, troubleshooting of computer hardware and software problems in the field of managing communications networks; technical support services, namely, fault management, performance management, configuration management, server and operations management in the field of managing connections to telecommunications equipment. FIRST USE: 20030101. FIRST USE IN COMMERCE: 20030101
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