Serial Number: 77911909

Word Mark: CSA CUSTOMER SERVICE ADVANTAGE, INC.

Goods and Services: (ABANDONED) IC 035. US 100 101 102. G & S: Assistance, advisory services and consultancy with regard to business planning, business analysis, business management, business organization, marketing and customer analysis; Business administration consultancy; Business consultation; Business consultation in the field of business leadership development; Business consultation services; Business consulting services in the field of organizational change management; Business consulting services, namely, providing assistance in development of business strategies and creative ideation; Business consulting, management, planning and supervision; Business management and consultation; Business management consultancy services; Business management consultancy, also via the Internet; Business management consultation in the field of executive and leadership development; Business management consulting; Business management consulting and advisory services; Business organisation and management consulting services; Business organization and management consulting; Business services, namely, consumer research and consulting related thereto; Consulting services in the field of human resources development, namely, for the promotion of employee retention, career growth, and increased productivity for employees and employers; Consulting services in the field of marketing of educational training; Human resources consultation; Management and business consulting services in the field of training and recruitment; Management and business consulting services in the field of customer service enhancement. FIRST USE: 20030301. FIRST USE IN COMMERCE: 20030301

Mark Drawing Code: (3) DESIGN PLUS WORDS, LETTERS, AND/OR NUMBERS

Design Search Code: 24.15.01 - Arrows forming a circle or an arc of a circle
26.01.03 - Circles, incomplete (more than semi-circles); Incomplete circles (more than semi-circles)

Filing Date: 01/14/2010

Current Basis: 1A

Original Filing Basis: 1A

Owner: (APPLICANT) Customer Service Advantage CORPORATION CALIFORNIA 555 Country Club Lane, Suite C-350 Escondido, CA 92026 CALIFORNIA 92026

Attorney of Record: MARK WISNOSKY

Disclaimer: NO CLAIM IS MADE TO THE EXCLUSIVE RIGHT TO USE "CUSTOMER SERVICE" AND "INC." APART FROM THE MARK AS SHOWN

Description of Mark: The color(s) brick red, black is/are claimed as a feature of the mark. The mark consists of an open circle tipped with an arrow rotating in a clockwise direction. The tail of the circle is the thinnest point, and the circle grows in width as it continues towards the arrow tip. The upper left quadrant of the circle appears highlighted to give the circle depth in appearance. The graphic of the circle/arrow is brick red in color. The abbreviation "CSA" appears to the right of the graphic mark, and is in black font. Underneath the graphic and the "CSA", in one line, are the words "Customer Service Advantage, Inc." These words are also printed in brick red.

Type of Mark: SERVICE MARK

Register: PRINCIPAL

Live/Dead Indicator: DEAD

SiteNo: 287513