(ABANDONED) IC 042. US 100 101. G & S: application service provider (ASP) featuring sales force automation software with outbound communication capability for managing information on accounts, prospects, contacts, leads, and marketing campaigns, for click-on-access to phone numbers to make calls or to conference with others, for sending e-mails to individuals or groups of contacts, for click-on-case to instant messaging IDs to establish chat sessions, for automatically tracking call activity, and for recording conversations and sharing them with others, and for applications related to the foregoing
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