IC 042. US 100 101. G & S: Providing automobile dealerships with temporary use of on-line non-downloadable customer relationship management software (CRM) for collecting and analyzing sales data and customer demographics and characteristics, and for producing marketing and solicitation programs and materials, namely, direct mail solicitations and electronic mail solicitations and telephone solicitations. FIRST USE: 19850128. FIRST USE IN COMMERCE: 19850228
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